1. General

This website is operated by VapeCompass.
By accessing or using our website, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our services.

2. Eligibility

By using this website, you confirm that:

  • You are of legal age to purchase vaping products in your jurisdiction
  • You comply with all local laws regarding the use and purchase of such products

3. Products

  • All products sold on VapeCompass are authentic and sourced from trusted suppliers
  • Product descriptions and images are for reference only and may vary slightly

We reserve the right to modify or discontinue products without notice.

4. Orders

  • All orders are subject to acceptance and availability
  • We reserve the right to cancel or refuse any order at our discretion
  • Once an order is placed, it cannot be modified or canceled after processing

5. Pricing

  • All prices are listed in AUD (Australian Dollars)
  • Prices may change without notice
  • We are not responsible for pricing errors, but we reserve the right to cancel such orders

6. Payment

We accept:

  • Credit/Debit Cards
  • PayPal
  • Cryptocurrency

All payments must be completed before order processing.

7. Shipping

  • We ship within Australia from local warehouses
  • Orders over AUD $99 qualify for free shipping
  • Delivery times are estimates and not guaranteed

We are not responsible for delays caused by third-party carriers.

8. Returns and Refunds

  • We do not accept returns for change-of-mind purchases

However:

  • If you receive a defective or incorrect item, we will provide a replacement in accordance with applicable laws

9. Replacement Policy

To request a replacement:

  • You must contact us promptly after receiving the item
  • Provide:
    • Unboxing video or
    • Clear photos of the package and contents

We reserve the right to deny claims without sufficient evidence.

10. Limitation of Liability

To the fullest extent permitted by law:

  • VapeCompass shall not be liable for any direct, indirect, or incidental damages arising from the use of our products or website
  • All products are used at your own risk

11. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of VapeCompass and may not be used without permission.

12. User Conduct

You agree not to:

  • Use the website for illegal purposes
  • Provide false or misleading information
  • Attempt to exploit or abuse our policies

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

14. Third-Party Services

We may use third-party services (e.g., payment providers, shipping carriers).
We are not responsible for their policies or actions.

15. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.
Changes will be effective immediately upon posting.

16. Contact Information

For any questions regarding these Terms:

📧 [email protected]